RDC Offer and Deposit Service: How Dubai Tenants and Landlords Can Protect Their Rights

November 12, 2025by ATB Research Team0

Living or investing in Dubai often comes with rental agreements and occasionally, disagreements. Whether it’s a landlord refusing rent or a tenant not accepting a refund, such situations can cause unnecessary stress. Thankfully, Dubai’s Rental Disputes Center (RDC) offers a practical legal solution through its “Register an Offer and Deposit” service.

 

A Simple Legal Fix When Things Get Stuck

The “Offer and Deposit” service allows a tenant or landlord to officially record an offer or payment through the RDC when the other party refuses to cooperate or cannot be contacted.

This means that if you’ve tried to fulfill your obligation such as paying rent or returning a deposit but the other person won’t accept it, you can submit it directly to the RDC.

By doing this, you’re legally protecting yourself and showing that you’ve acted in good faith under Dubai’s tenancy laws.

 

How It Works in Real Life

 

For tenants: You’ve tried to pay your rent, but your landlord isn’t accepting it. You can deposit the amount with the RDC proving you’ve met your payment duty.

For landlords: You want to return a tenant’s security deposit, but they’ve left the country or stopped responding. Registering the offer with the RDC ensures you’re legally cleared of any obligation.

This simple step can prevent disputes, safeguard your record, and strengthen your position if a case ever reaches the RDC tribunal.

 

What You’ll Need to Apply

To register an offer or deposit, you’ll need:

  • A copy of the tenancy contract.
  • Proof of the landlord’s refusal.
  • Tenant’s Emirates ID and valid residency visa.
  • Proof of previous rent payments, if applicable.

Why This Matters for Dubai’s Expat Community

For many expats in Dubai, understanding tenancy laws can feel complex but this service gives both sides a fair and transparent mechanism to handle issues without confrontation or legal risk. It’s a clear example of Dubai’s commitment to maintaining a balanced and accountable rental market.

 

DLD’s Proactive Role

The Dubai Land Department (DLD) deserves recognition for introducing and expanding such proactive, citizen-focused services. By empowering both tenants and landlords to resolve issues transparently, DLD reinforces trust, strengthens Dubai’s rental ecosystem, and sets a benchmark for smart governance in real estate regulation.

 

The Smart Way to Stay Protected

If you ever find yourself in a rental dispute where the other party refuses to cooperate, don’t panic. The RDC’s “Offer and Deposit” service is your legal safeguard ensuring that your obligations are recorded, your rights are protected, and your peace of mind is restored.

Disclaimer

The opinions expressed in this blog are those of the respective authors. ATB Legal does not endorse these opinions. While we make every effort to ensure the factual accuracy of the information provided in our blogs, inaccuracies may occur due to changes in the legislative landscape or human errors. It is important to note that ATB Legal does not assume any responsibility for actions taken based on the information presented in these blogs. We strongly recommend taking professional advise to ensure the best possible solution for your individual circumstances.

About ATB Legal

ATB Legal is a full-service legal consultancy in the UAE providing services in dispute resolution (DIFC Courts, ADGM Courts, mainland litigation management and Arbitrations), corporate and commercial matters, IP, business set up and UAE taxation. We also have a personal law department providing advice on marriage, divorce and wills & estate planning for expats.

Please feel free to reach out to us at office@atblegal.com for a non-obligatory initial consultation.

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