Introduction
The Zakat, Tax, and Customs Authority (ZATCA) was established through a Council of Ministers decision to merge the General Authority of Zakat and Tax and the General Customs Authority. This strategic consolidation was aimed at enhancing efficiency and compliance in the collection of zakat, taxes, and customs duties. ZATCA's establishment marks a significant step towards streamlining these critical economic functions in accordance with global best practices.
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Mission and Vision: A Comprehensive Approach
Vision: ZATCA aims to be a global role model in protecting the Kingdom, managing zakat, taxes, and customs, promoting trade effectively, and providing a seamless customer experience. This vision is not just aspirational but is grounded in actionable objectives that are central to the Kingdom’s economic and security strategies.
Mission: The Authority’s mission is to enable economic sustainability and prosperity in Saudi society through effective national security measures, trade facilitation, and strengthening of the zakat, tax, and customs systems. This mission underscores the Authority's commitment to supporting the Kingdom's economic goals while ensuring the security and well-being of its citizens.
Strategic Objectives
A Blueprint for Success ZATCA’s strategic objectives are designed to address the multifaceted aspects of its mandate. These objectives include:
Enforce National Security
Ensuring the Kingdom's security through stringent customs
controls and border protection measures.
Build an Effective and Efficient Organization
Streamlining operations and improving organizational effectiveness to better serve the public and business community.
Maximize Compliance
Encouraging taxpayer and customs compliance through clear regulations and robust enforcement mechanisms.
Enhance and Simplify Customer Experience
Providing a user-friendly experience for all stakeholders, including individuals and businesses, through simplified processes and effective
communication.
Support Economic Growth and Facilitate Trade
Promoting economic growth by facilitating trade and making the Kingdom a significant global logistics hub.
Strategic Enablers: Foundations of Transformation
To achieve its strategic objectives, ZATCA relies on several key enablers:
Integration and Cooperation with Partners
Building strong partnerships with local and international stakeholders to enhance operational effectiveness.
People Development
Investing in the development of human capital to ensure that the Authority has a skilled and motivated workforce.
Operational Excellence and Spending Efficiency
Focusing on operational excellence and cost efficiency to maximize the value delivered to the Kingdom.
Data and Analytics
Leveraging data and analytics to make informed decisions and improve operational outcomes.
Digitalization and Innovation
Embracing digital technologies and innovative solutions to streamline processes and enhance service delivery.
Zakat, Tax, and Duties Simplicity, Certainty, and Transparency
Ensuring that zakat, tax, and customs processes are simple, certain, and transparent, fostering trust and compliance.
Infrastructure and Facilities Development
Developing state-of-the-art infrastructure and facilities to support efficient and secure customs operations.
Conclusion
The Zakat, Tax, and Customs Authority is a cornerstone of Saudi Arabia’s economic and security strategy. By integrating zakat, tax, and customs functions into a single, efficient entity, ZATCA is well- positioned to enhance compliance, support economic growth, and safeguard national security. Through its strategic objectives and enablers, the Authority is not only promoting trade and facilitating economic development but also ensuring that these processes are seamless, transparent, and customer-centric. As ZATCA continues to evolve, it remains committed to its mission of fostering economic sustainability and prosperity in the Kingdom.
